Friday, May 6, 2016

Beta Gray Plastic Delays

Due to overwhelming demand, our beta Gray Plastic material is currently at capacity. We are temporarily disabling orders in this experimental material until we catch up on existing orders and increase manufacturing capacity to meet demand.
For users currently awaiting orders in the beta material, we apologize for the protracted wait. We are working to get more accurate estimates of the extended fulfillment time (the "expected ship dates" currently quote our typical time-frame rather than the current extended beta material speeds). We will continue to work through orders in the order they were received, but should you wish to cancel your order or re-place an order in a new material, please reach out to support@heroforge.com. Thank you for your patience, and helping us push the boundaries of 3D printing manufacturing technology.